Payment Policy

Last updated: February 1, 2026

Accepted Payment Methods

We accept the following payment methods for all purchases:

  • Visa (credit and debit cards)
  • Mastercard (credit and debit cards)

We do not accept:

  • American Express, Discover, or other card networks
  • PayPal, Venmo, or other digital wallets
  • Checks, money orders, or cash
  • Wire transfers or bank transfers
  • Cryptocurrency
  • Payment plans or financing options

Payment Authorization and Processing

When you place an order:

  • Your payment method will be authorized at the time you submit your order
  • The full amount (including product price, shipping fees, and taxes) will be charged immediately upon order placement
  • You must provide accurate payment information and confirm that you are authorized to use the payment method provided
  • Payment is processed securely through our third-party payment processor
  • We do not store complete credit card information on our servers

Payment Security

Your payment security is our priority:

  • We use industry-standard SSL/TLS encryption to protect your payment information during transmission
  • Payment card data is processed by PCI-DSS compliant payment processors
  • We never store your complete card number, CVV, or PIN
  • All transactions are monitored for fraudulent activity
  • Your billing information is kept confidential and secure

Pricing and Taxes

Product Pricing:

  • All prices are listed in U.S. Dollars (USD)
  • Prices displayed on our website include all applicable sales taxes
  • No additional taxes will be added at checkout
  • Prices are subject to change without notice, but changes do not affect orders already placed

Tax Information:

  • Sales tax is calculated based on your shipping destination
  • Tax rates comply with state and local tax laws
  • The tax amount is included in the displayed product price
  • You will see the total amount (including tax) before completing your purchase

Shipping Costs:

  • Orders of $130 or more: Free standard shipping
  • Orders under $130: $12 flat rate shipping fee
  • Shipping costs are clearly displayed at checkout before payment
  • Shipping fees are non-refundable except in cases of our error (wrong item, defective product, or shipping damage)

Total Amount Due: At checkout, you will see:

  • Subtotal (product prices including tax)
  • Shipping fee (if applicable)
  • Order total (final amount charged to your card)

Payment Verification

To prevent fraud and protect our customers, we may:

  • Verify your billing address with your card issuer
  • Request additional information to confirm your identity
  • Contact you via phone or email to verify large or unusual orders
  • Delay processing orders that require additional verification
  • Cancel orders that cannot be verified

Billing Address Requirements

  • Your billing address must match the address on file with your card issuer
  • Orders with mismatched billing information may be delayed or cancelled for verification
  • Ensure your billing address is complete and accurate, including:
    • Street address (no P.O. boxes for billing)
    • City, state, and ZIP code
    • Phone number associated with the card

Failed or Declined Payments

If your payment is declined or fails to process:

Common Reasons:

  • Incorrect card number, expiration date, or CVV
  • Insufficient funds or credit limit reached
  • Card expired or cancelled
  • Billing address does not match card issuer records
  • Card issuer declined the transaction for security reasons
  • International card not accepted

What to Do:

  • Verify all payment information is entered correctly
  • Contact your card issuer to ensure the transaction is not blocked
  • Check that you have sufficient funds or available credit
  • Try an alternative Visa or Mastercard
  • Contact us at info@delsdiscountfurniture.com or +1 470-907-1080 for assistance

We cannot override declined payments. You must resolve the issue with your card issuer.

Fraud Prevention and Security

We take fraud prevention seriously to protect both our customers and our business:

We reserve the right to:

  • Refuse or cancel orders that appear fraudulent or suspicious
  • Request additional verification before processing certain orders
  • Limit order quantities per customer
  • Cancel orders with mismatched billing and shipping information
  • Report suspected fraudulent activity to appropriate authorities

Red Flags We Monitor:

  • Multiple orders from the same IP address with different payment methods
  • Shipping address significantly different from billing address
  • Unusually large orders from new customers
  • Multiple failed payment attempts
  • Use of prepaid or gift cards (not accepted)

If your legitimate order is flagged in error, we will contact you to resolve the issue.

Pricing Errors

While we strive for accuracy, pricing errors may occasionally occur:

  • We reserve the right to correct pricing errors on our website
  • If an item's correct price is higher than the displayed price, we will contact you before processing your order
  • You may choose to complete the purchase at the correct price or cancel for a full refund
  • If an item's correct price is lower than the charged price, we will refund the difference

Currency and International Cards

  • All transactions are processed in U.S. Dollars (USD)
  • International cards may be accepted if they are Visa or Mastercard
  • Your card issuer may charge foreign transaction fees (we do not control these fees)
  • Currency conversion rates are determined by your card issuer, not by us
  • We are not responsible for currency conversion fees or rate fluctuations

Refunds and Chargebacks

Refunds:

  • Refunds are issued to the original payment method used for purchase
  • Refunds are processed within 10 business days after we receive and approve your return
  • Allow 5–10 additional business days for your financial institution to post the credit
  • Refund amounts include the product price and applicable taxes
  • Original shipping fees are non-refundable unless the return is due to our error

Chargebacks:

  • If you dispute a charge with your card issuer (chargeback), please contact us first
  • We will work with you to resolve any billing issues
  • Chargebacks may delay resolution and affect future orders
  • Fraudulent chargebacks may result in account suspension and legal action

Payment for Cancelled Orders

If your order is cancelled (by you or by us):

  • Full refund issued to the original payment method
  • Refunds processed within 10 business days
  • No cancellation fees apply
  • See our Cancellation Policy for complete details

Payment for Out of Stock Items

If an item becomes unavailable after you order:

  • We will notify you within 1–2 business days
  • Full refund issued including any shipping fees paid
  • Refunds processed within 10 business days
  • You may choose to wait for restock if available soon

Split Payments

We do not accept split payments across multiple cards or payment methods. The full order amount must be paid with a single Visa or Mastercard.

Gift Cards and Store Credit

  • We do not currently offer gift cards or store credit
  • Promotional codes or discounts (if applicable) must be entered at checkout before payment
  • Discounts cannot be applied after an order is placed

Payment Confirmation

After successful payment:

  • You will receive an order confirmation email immediately
  • The email will include your order number, items purchased, total amount charged, and estimated delivery date
  • If you do not receive confirmation within 1 hour, check your spam folder or contact us
  • Keep your order confirmation for your records

Subscription or Recurring Payments

We do not offer subscription services or recurring billing at this time. Each purchase is a one-time transaction.

Business or Corporate Purchases

For business or corporate purchases:

  • Use a company credit card (Visa or Mastercard)
  • Ensure the billing address matches your company's card issuer records
  • We do not offer net payment terms, purchase orders, or invoicing at this time
  • Contact us at info@delsdiscountfurniture.com for assistance with large orders

Payment Disputes

If you believe there is an error with your payment:

  1. Contact us first at info@delsdiscountfurniture.com or +1 470-907-1080
  2. Provide your order number and details of the dispute
  3. We will investigate and respond within 1–2 business days
  4. Most payment issues can be resolved quickly without involving your card issuer

Third-Party Payment Processors

We use third-party payment processors to handle transactions securely. By making a purchase, you agree to the payment processor's terms and privacy policy. We are not responsible for payment processor errors or service interruptions.

Changes to Payment Policy

We reserve the right to:

  • Add or remove accepted payment methods
  • Update payment processing procedures
  • Modify pricing or fee structures
  • Change this Payment Policy at any time

Changes are effective when posted with an updated "Last updated" date. Continued use of our website after changes constitutes acceptance.

Contact Information

For payment-related questions or issues:

Store name: Dels Discount Furniture
Company: Dels Discount Furniture LLC
Business address: 5365 Dividend Dr suite f, Decatur, Georgia 30035, United States
Customer service phone: +1 470-907-1080
Customer service email: info@delsdiscountfurniture.com
Service hours: Monday to Friday, 9:00 AM to 6:00 PM (Central Standard Time, CST)