Find quick answers about ordering, shipping, returns, and support.
Ordering & Payment
We accept Visa and Mastercard.
Yes, all prices displayed include applicable sales taxes. No additional tax will be added at checkout.
Contact us immediately at info@delsdiscountfurniture.com or +1 470-907-1080. We will try to accommodate changes if the order has not been processed, but we cannot guarantee modifications once processing has begun.
Before shipment, you may request cancellation by contacting us immediately. We cannot guarantee cancellation if the order has been processed. After shipment, orders cannot be cancelled; you may return the item following our return policy.
We do not currently offer payment plans or financing options. Full payment is required at the time of order.
Payment may be declined due to incorrect card information, insufficient funds, or fraud prevention measures by your card issuer. Please verify your information and contact your bank if the issue persists.
Shipping & Delivery
We ship to addresses within the United States only. We cannot ship to P.O. boxes, APO/FPO addresses, or international destinations.
Orders of $130 or more receive free standard shipping. Orders under $130 have a $12 flat rate shipping fee.
Orders are processed in 1–2 business days. After shipment, delivery takes 3–6 business days. Total time from order to delivery is typically 4–8 business days.
Orders placed before 5:00 PM CST are typically processed the same business day. Orders after 5:00 PM CST are processed the next business day. We do not process orders on weekends or holidays.
Yes, you'll receive an email with tracking information once your order ships. Please allow 24 hours for tracking to update.
Contact us immediately. Address changes may not be possible once the order has been processed for shipment.
Contact us within 48 hours of delivery with photos of the damage. We'll arrange a replacement or resolution at no cost to you.
Contact us within 48 hours with your order number and photos. We'll send the correct item and provide a prepaid return label for the incorrect item.
Check with household members and neighbors, and verify the delivery address. Contact us within 7 days and we'll investigate with the carrier.
Most deliveries do not require a signature. The carrier will leave the package at your address unless signature is specifically required.
Returns & Refunds
You may return eligible items within 30 days of delivery. Items must be unused and in original packaging.
For standard returns (change of mind), the customer pays return shipping. For defective, damaged, or incorrect items, we provide a prepaid return label.
Here can be a brief but clear response to the question, giving customers a quick answer without unnecessary details.Refunds are processed within 10 business days after we receive your return. Allow 5–10 additional days for your bank to post the credit.
Original shipping fees are non-refundable unless the return is due to our error (wrong item, defective, or damaged in transit).
Final Sale items, custom or personalized furniture, items damaged after delivery, and items without original packaging cannot be returned.
We don't offer direct exchanges. Please return the item for a refund and place a new order for the desired item.
No, we do not charge restocking fees for eligible returns.
Contact us at info@delsdiscountfurniture.com with your order number and reason for return. Wait for return authorization before shipping the item back.
Products
Most furniture items require some assembly. Assembly requirements are noted in product descriptions. Instructions and hardware are included.
We strive for accuracy, but colors may vary due to monitor settings. Dimensions and specifications are approximate.
Items available for purchase on our website are typically in stock. If an item becomes unavailable after you order, we'll contact you within 1–2 business days.
We are an online-only retailer and do not have a physical showroom at this time.
Customer Service
Phone: +1 470-907-1080 Email: info@delsdiscountfurniture.com Hours: Monday to Friday, 9:00 AM to 6:00 PM CST
We aim to respond to all inquiries within one business day during our service hours.
Contact us immediately with your order number and details of the issue. We'll work to resolve it as quickly as possible.
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